Laura C Pvl

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Verified Reviewer
| map-marker Loxahatchee Groves, Florida

“SCAMMERS DO NOT HIRE THEM”

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We decided to get another roofing company. We had to paid CMR a penalty to get out of our contract.

But in the end our roof cost us under $50,000 and they wanted over $103,000.

Please stay away from this company & check BBB and customer reviews also go buy your neighbors referrals. Stay away from CMR.

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User's recommendation: Please check reviews & customer complaints.

Peta-Gaye H Eox

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Verified Reviewer
| map-marker Bismarck, North Dakota

25% cancellation fee

I entered into a contract with CMR in March 2023 after Joey Scott knocked on my door, promising they could help me get an insurance claim and fix my roof. He assured me they'd connect me with a lawyer, and I signed the contract, trusting them. Fast forward 19 months, and although I now have a settlement check, this company has turned out to be an absolute nightmare. CMR is facing serious cash flow issues, which is evident not just from online reviews but from firsthand horror stories, like my neighbor who had to wait three years to get her roof fixed.

Now, after all this time, I'm trying to cancel the contract and am hit with the outrageous demand of a 25% cancellation fee something Joey Scott conveniently failed to mention when I signed the contract. This is unethical, dishonest, and downright predatory. My insurance claim came to $26,000 (after a deductible of $6,800), and the quote CMR gave me was magically the exact amount needed- $32,800. How convenient! This reeks of manipulation and deceit. To add insult to injury, I've gotten 10 other quotes for the same work, all ranging between $17,000 and $21,000.

CMR is now trying to squeeze $8,200 from me — a hefty 25% of the $26,000 settlement and my deductible combined — just for canceling. This is robbery, plain and simple. My goal now is to make sure no one else gets trapped by this sham of a company. CMR Construction and Roofing is a disgrace to the roofing industry, preying on people who can't afford such massive out-of-pocket expenses.

Do not use CMR Construction & Roofing! Any 5-star reviews you see are likely fake. Stay far away from this predatory, deceitful company!

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Loss:
$8200
Pros:
  • Will get a lawyer for you
Cons:
  • Will not complete their work

Preferred solution: Price reduction

User's recommendation: DO NOT ENGAGE WITH THIS COMPANY

MVehe

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Verified Reviewer
| map-marker Palm Beach Gardens, Florida

Scammers all the way!

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Worst roofing company ever! This began in fall 2022, from the point of the 'no solicitation' warning to them and a speech from a persistent salesman ending with 'Tasman'.

They entered our community and assured us that our 25-year-old roof was in dire need and our roof tiles were discontinued. There were red flags everywhere during this lengthy and bitter process. CMR initially attempted an insurance claim with our homeowners who rejected them initially, then on the second attempt, an insurance liaison attorney stepped in. He settled with them on a huge amount, more than twice the cost of an actual roof replacement, and took our initial deposit.

In fall 2023, we then received an insurance notice of non-renewal saying either replace your roof or we will drop you as long-time customers for good. Little did we know until we researched further, their BBB rating had sunk down to Revoked *** early January 2024, with numerous complaints(hundreds of them). This particular BBB profile obviously had been cleaned out. Numerous run-arounds with many CMR personnel, empty promises, exaggerated claim amounts given by their attorney for a huge settlement, and paperwork sent to us to have our approval on placing our property on lien, just in case CMR could not pay for their workers.

No! After hearing many other complaints about roof work not done, we could not go forward. So our deposit is lost because this is their so-called 25% cancellation fee. We went to another roofer who did our rooftop within two months of signed paperwork.

Don't bother with this dishonest, insurance scammer! They will try all means to grab your money and run with it!

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Loss:
$15500
Pros:
  • Were reputable until they hit financial chaos
Cons:
  • Broke industry regulation
  • Money robbers
  • Deceitful

Preferred solution: Full refund

User's recommendation: None whatsoever

Chukwuma Prp

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Verified Reviewer

Warn other potential customers

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Hired them 2 years ago. Roof is still not completed.

Their work is grossly poor workmanship. They overcharge.

Lie and lie. The only time they will call is to demand a payment that should never be made prior to work being done.

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Preferred solution: Done with project

User's recommendation: Stay away

Anonymous
map-marker Miami, Florida

CMR Roofing is the worst company I have ever dealt with. The are crooks. Stay far away from this Roofing scam company.

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They take your money and run. Don't show up to complete work and then try to charge a cancelation fee of 25% when you try to fire them for not showing up. Lies and dishonesty.

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User's recommendation: Stay far away from this scam company

Anonymous
map-marker Cape Coral, Florida

If there was a zero that would have been my choice!!! DO NOT GO WITH THIS COMPANY - THEY ARE NOW TRYING TO GET MORE MONEY AND SAYING THEY ARE SUEING US FOR MORE MONEY AFTER SETTLING WITH OUR INSURANCE

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They won't even get on the phone you never have anyone pick up the phone! Frustrating and just angry as *** Saying we owe another $5,000 FOR WHAT AND WHERE DID THEY GET THAT NUMBER!!

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User's recommendation: DO YOUR RESEARCH B4 GOING WITH THIS COMPANY!!!

Anonymous
map-marker Hialeah, Florida

Terrible company never use

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Signed a contract with Cmr Roofing would not work with me on a price to do. My roof was 100 times more expensive than all the other roofing companies and basically all they wanted was a for you to get out of the contract so they would get the fee to penalize you for the contract to get out thats what theyre in for now.

They dont put roof on houses.

They just want to get your contract money and then thats it Unprofessional do not call you back. They are scam artist

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User's recommendation: My recommendation do not use this company stay far away from as you can. Proof of purchase ***

Jill G Pju
map-marker Palm Beach Gardens, Florida

My roof should cost approx $55,000. CMR sent an estimate to my insurance company for $175,000. Of course my insurance co. Will not pay, and will not even make me an offer. I am waiting over 1 year

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CMR sent an estimate of $175,000 to my insurance company. The insurance company isn't foolish and they haven't made me an offer.

This situation has been ongoing for 15 months. I know my roof's cost is around $55,000. My lawyer tried to settle for the real amount, but the insurance company ignored her. Dealing with CMR is unfeasible; their phone numbers don't work and my insurance company has relocated out of Florida.

My insurance expired on the 1st of June.

I am stranded because of CMR, their greed, and dishonesty. I just want to disentangle myself from them and get insurance, as well as a new roof from a company that I can rely on.

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Preferred solution: Out of contract and my settlement from Ins Co so that I can hire an honest roofer

User's recommendation: Never sign with CMR. They were kicked out of the Better Business Bureau

1 comment
Guest

Submit a complaint to the State your in to the Attorney General for fraud. Most of them have an online form to help stop them.

Anonymous
map-marker Santiago, Santiago Metropolitan

Fraud business need to be investigated

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This business has the same practice as other complaint, comes to your door for roof inspection and free roof replacement offer, once you signed then the game starts. They recommend their lawyers firms and you are screwed.

I am also in same boat as others almost three years tarped on roof.

once insurance settled their roof replacement cost will be twice or thrice compare to other roofers.

If you try to cancel the contract then they start asking for 25% (hidden clause, no one from CMR will mention those). They don't deserve a single penny.

Did anyone have luck with attorney general complaints?, I initiating a complain to state attroney general.

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User's recommendation: Do yourslef a favor, Please don't sign with this company

1 comment
Guest

You should check with your district attorney. I believe there is a lawsuit against them in a few states

Khris Raa

All the above

We are looking for a lawyer in the Estero area to help us with our Cmr problem

Please contact us at

bbradymm@***.com

View full review
Cons:
  • I believe they are completely corrupt company

Preferred solution: Cancel contract, with cause

Caydee Qay
map-marker Miami, Florida

Took over three years to do work. They illegally solicited our business by knocking on our door and using scare tactics. Work was not great. Damaged a lot of our property and refused to repair or pay

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Updated by user May 30, 2024

My blood curdles at having anything more to do with CMR unless they want to provide a partial refund

Original review May 29, 2024

Horrible experience

Had me in tears many times

Rude and threatening

Unreliable

Over priced

Took years to get work done

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User's recommendation: Run from this business

1 comment
Guest

Submit a complaint to the State your in to the Attorney General. Most of them have an online form to help stop them.

Anonymous
map-marker Fort Myers, Florida

Committed insurance fraud and stole our deductible

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CMR is a horrible company.

NEVER CONTRACT WITH THEM! THEY TAKE YOUR MONEY AND ARE GONE!!

CMR required payment in advance, to order supplies...foolishly we paid, and they disappeared 5 months ago. They never completed our roof.

We now have to pay another roofer to get the work done.

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User's recommendation: DO NOT HIRE CMR

Anonymous
map-marker Los Angeles, California

Fraud

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Steve Soule is a con artist. Do not trust this company or anyone who says they work for them. Rip off.

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Pam G Neu

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Verified Reviewer
| map-marker Austin, Texas

I've waited over a year for my roof, still not completed

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Since Oct 31. 2023, I've had underlayment only.

4 mo exposure!

All I hear is my order is pending. Sounds financial to me or you wouldn't have started a job you couldn't finish.

This is a job from Hurricane Ian 2022!

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Cons:
  • Very lazy

Preferred solution: Deliver product or service ordered

User's recommendation: Don't hire CMR in 2024!!!!

Susan B Bkv

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Verified Reviewer
| map-marker Wirral, England

Can’t get ahold of them. Can’t get the job done.

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Date of Transaction - March 2023 Amount Given- 46,890.00$ Complete reroof by July. Nature of Dispute- We were told that if we gave them this downpayment money that are supplies would be ordered and our roof would be started in Mid-July 2023.

We have emails regarding this. Thus, this is the reason we went with CMR construction because we need to put our house on the Market immediately. We had other damage to our cage and screens that can't be repaired until the roof is completed. This is causing us extreme financial and psychological stress.

No, they have not tried to resolve the problem. We have had a very hard time speaking with anyone from CMR and when we do they make all sorts of excuses. We have been told by the higher ups that it would be expedited. They always promise a call back with a time set to begin and weeks go by without hearing anything and us not being able to get ahold of anyone.

We were told they were waiting on city permit, so we called city and the permit had been there for over a month. We were told waiting on supplies.

We called the supplier directly and he said our roof supplies have been there for months but that they haven't received any money from CMR . # 54-8270

View full review
Loss:
$47
Cons:
  • Communications delivery lies

Preferred solution: Deliver product or service ordered

User's recommendation: Do not use

3 comments
Guest

Ok drove to there office in Naples and spoke to office manager, roof is set to be torn off week after Thanksgiving ,,, we will see?

Guest

have had problems like this with them all along ,Since Ian hit . just disgusted and no resolution yet 14 months of their PRODUCTION (Lack OF)

Guest
reply icon Replying to comment of Guest-2430341

Horrible thieves. The state attorney needs to investigate their financial practices.

Basicallyitisapyramidscheme. They take your deposit for materials and never install the roof. It's been a 15 month nightmare. They never respond to calls or emails.

Contact is only emailed invoices much higher than signed contract. Shameful

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Guillermo P Wum

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Verified Reviewer
| map-marker Palm Beach Gardens, Florida

3 Years of Horrible Experience

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Original review Dec 27, 2023

Company comes around during storms with young fellas offering free roof inspections. I guess this is a positive side of the story as is if they really found damage to my roof I wouldn't know otherwise.

They go offer their "Program to get your roof paid at no cost to homeowners". This is where the problem starts. You will sign a contract that say that you will pay them 25% of any money you receive regardless if you contract them for the work. Once you sign they recommend their partner lawyers and start the process of law suit.

In my experience CMR went MIA after that. They called me once in a while to give me a worthless "update" telling me the same thing I got from the lawyers days or even a week earlier. BTW the law firm will tell you they work for you and not CMR, Many times the lawyer stated that communication with CMR "is very bad" and asked me to attempt to reach out to them myself too. They never responded to messages or calls.

For the 1 or 2 that they responded it was after a week of continuous calls and messages. ~3 years went by with 2 scary hurricane seasons. Since neither I nor the attorney could get a hold of CMR to discuss how much they were willing to take for the repairs, I had to accept a settlement amount based on another roofer's estimate (2x lower than CMR). Once the settlement was done and the check was in process, CMR started to call and email me very often, I wish they were like that during the process and not leave me to dry.

I 1000% regret having bump into CMR. Worse experience ever.

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Pros:
  • Come to homes after storms to offer free roof inspection
Cons:
  • Poor communication and execution

User's recommendation: STAY AWAY FROM THESE PEOPLE!!!!

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